Analyst CORE/SRE

 Key Responsibilities 

• Primarily responsible for day to day support of Ecommerce Platform Application.
• Perform monitoring using available tools and media
• Write Monitoring Tools in Unix, Python, SQL or Lambda, strictly adhering to the monitoring framework
• Actively involved in Clients’ Onboarding activities and manage Clients’ relationship after they cut live to Production
• Trouble shoot incidents, providing enough in-dept details which would assist developers to quickly zoom into codes to identify any bugs
• Manage incidents following internal incident management process and procedures till they are resolved
• Ensure incidents are logged and root cause analysis updated and concerned parties are advised
• Involved in Problem Management
• Ensure timely email responses and stake holders updates
• Participate in depth QA/Testing of the application at the end of a Sprint
• Able to grasp the permutation of inputs to develop Test Cases and Test Scenarios for exhaustive testing against new applications or new functionalities
• Code Test Cases using Selenium, Cucumber, Scripts, Python and Postman

Desired Skill Set and Attributes 

• Degree in Computer Science / Info Technology
• Candidate with experience of 3 years or more
• Able to code in Java, Python and Unix/Bash is a must
• Able to code in Selenium would be an advantage
• Some knowledge in AWS platform/tools would be an advantage
• Some knowledge on FX, Payment and E-Commerce business knowledge would be an advantage
• Equipped with analytical and problem-solving skills
• Able to learn new functionalities and new systems quickly and present testing permutations for Test Cases and Test Scenarios
• Essential but not a must to have knowledge of FIX Protocol
• Result driven and customer oriented
• Team player, resourceful, independent and a good communicator
• May require some shift work and weekend standby
• Having a specialty in FX is an added advantage.

Soft Skills

• Start-up mindset
• Understand and practices the 12 Agile principles & 4 core values as stated by the Agile Manifesto
• Must be a team player, someone who is unconcerned with titles and hierarchy in our flat organisational structure.
• Someone who is really excited about problem solving and delivering innovative technology that carries real business value. 
• Ability to work hard and under pressure
• Good communication skills in English
• Always thinking of ways to improve current system
• Willing to spend significant amount of time understanding the business in parallel with IT knowledge
• Ability to solve problems in an efficient/innovative way

What We Offer: 

M-DAQ offers competitive remuneration including employee stock options and employee benefits. In 2019, M-DAQ was recognised as the Best Tech Company To Work For.